SharkBytes Archives

Contact

Division of Public Relations and Marketing Communications
Nova Southeastern University
3301 College Avenue
Fort Lauderdale, Florida 33314-7796

(954) 262-5353
(800) 541-6682 x25353
Fax: (954) 262-3954
communications@nova.edu

SharkLine Student Employment – Phonathon Supervisor Opportunity

Phonathon 2015 Supervisor Flyer

Job position: Phonathon Supervisor (#890)

Compensation: $11 per hour – federal work study preferred. Graduate student preferred

Hours: 20-25 hours per week. 4:00 -10:00 pm Monday-Thursday

Job description:

SharkLine supervisors are responsible for the success and management of the university’s annual fund phonathon program

Specific responsibilities:

  • Hiring, training, managing, and motivating a staff of 10-15 student callers
  • Create/edit manuals to assist and train callers, including calling scripts
  • Monitor nightly calls
  • Maintain weekly/monthly/yearly reports for semester and year-end analysis
  • Manage the student caller payroll/budget report
  • Conduct performance reviews for each caller
  • Provide feedback to the Assistant Direct of Annual Giving regarding the program and individual caller performance

Applicants must be able to provide their own transportation in order to arrive to the University’s Call Center located on the East Campus.

Apply today by sending your resume to: sharkline@nova.edu